Booking conditions and accommodation rules
Your accommodation order is binding only after 50% of the price of the stay is credited to our account. We will send you instructions on how to pay the deposit together with your booking confirmation. You will pay the remainder of the payment on arrival at check-in.
Upon arrival, we will also ask for a refundable security deposit of CZK 2 000. If no damage is found on the day of your departure, we will refund the entire amount.
Při příjezdu se všichni hosté musí předložit platný občanský průkaz, nebo cestovní pas. Příjezd hostů je možný od 15 do 19 hodin, v den odjezdu prosím uvolněte pokoje do 10 hodin. Pokud budete potřebovat uložit zavazadla při pozdějším odjezdu, vyjdeme vám maximálně vstříc.
Please do not move furniture or other equipment in the apartment without prior agreement with us. Use of hammocks, barbecue facilities and other amenities in the garden is at the guests' own risk.
Please use the equipment in the apartments and the garden only for their intended purpose.
Please do not walk around in your shoes in the apartments. If you do not bring slippers, we will be glad to lend you a hygienically laundered pair.
Unfortunately, pets are not allowed. Our cats live in the garden. If you do not like cats, consider avoiding the garden. Please do not let the cats into the apartments.
Please be respectful of the other guests and observe the nighttime quiet hours of 23:00-06: 00 (11 pm – 6 am). In case you cause a disturbance and receive a fine from the local authorities, note that you are obliged to pay the fine.
The entire building is strictly non-smoking.
Guests are obliged to comply with the provisions of these accommodation rules. In the event of a gross violation of the rules, we as the operator have the right to withdraw from the agreement on the provision of accommodation services and terminate the guest's stay early.
The provisions of these accommodation rules shall not affect the application of other legal regulations.
Cancellation Policy:
If you cancel your booking in writing more than 30 calendar days before your stay, we will refund you a 50% deposit. Cancellations must be made in writing to: info@bona-terra.cz.